FREE SHIPPING FOR ALL ORDERS

FAQs

How do I place my order?

Simply select your preferred style and size on the product page, then click the “Add to Cart” button and follow the checkout steps.

Once your order is successfully placed, you will receive a confirmation email. We will notify you again when your order ships.

How long will it take to ship my order?

All products are made to order.

  • Production time: 1–3 business days (Monday–Friday)
    Shipping time (United States): 5–8 business days

  • Estimated total delivery time: 6–11 business days

Delivery times are estimates and may vary due to carrier delays, peak seasons, or unforeseen circumstances.

For international orders, transit times may vary depending on destination and customs processing.

My tracking number isn’t working

Tracking numbers may take 1–2 business days to appear in the carrier’s system after shipment.

If your tracking number does not update after 3 business days, please contact us at support@chicanoo.com, and our team will be happy to assist you.

I need help with a late order

Orders typically ship within 5 to 11 business days. For international orders, transit will take an additional 1 to 2 weeks.

If your order has not arrived after 11 business day (domestic) and 20 business days (international), please contact our team. We are happy to assist.

What type of payments do you accept?

We accept:

  • Visa

  • Mastercard

  • PayPal

All transactions are processed securely.

When will my card be charged?

Your card will be charged immediately after your order has been successfully placed.

How secure is my personal information?

We follow industry-standard security practices to protect your personal information.

All payment transactions are encrypted using SSL (Secure Socket Layer) technology.

Your credit card information is used only to complete your purchase and is not stored after the transaction is processed.

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CHICANOO

Wear Your Culture, Live Your Legacy

Chicanoo is a brand operated by MIDAS ECOM LLC

This is where we tell the story of street culture and real expression. From fresh drops, behind-the-scenes content, to raw takes on fashion, lifestyle, and building a brand from the ground up. If you believe fashion is a statement, not just an outfit — this is your home.

Contact Us

Business name: MIDAS ECOM LLC

Brand: Chicanoo

Office: 1942 Broadway, STE 314C Boulder CO 80302

Email: support@chicanoo.com

SMS / Whatsapp support: +1 818 278 0193

Working Hours: Mon to Fri – 9AM to 5PM UTC -8

| English (EN) | USD

© 2026 Chicanoo. Operated by MIDAS ECOM LLC. All rights reserved.