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Wash & Wear Guide

CHICANOO CARE HUB

Everything you need to keep your shirt fresh, durable, and looking brand new.

1. WASHING & CARE INSTRUCTIONS

A. Washing – Keep the Fabric Safe

  • Cold wash only — protects color and fabric structure.

  • Turn the shirt inside out before washing to protect the print.

  • Use gentle/delicate cycle or hand-wash.

  • Use mild detergent, avoid bleach or strong chemicals.

  • Do not wash with items containing zippers, velcro, or hooks.

B. Drying & Ironing

  • Air dry in the shade, avoid direct sunlight to prevent fading.

  • Avoid high-heat tumble drying — this can shrink fabric.

  • If you must use a dryer: choose low heat only.

  • Iron on the inside of the shirt, never on the print.

C. Storage

  • Fold or hang using wide/soft hangers to avoid stretching the collar.

  • Store in a cool, dry place — avoid humidity and mold.

  • Keep sharp objects or rough surfaces away from the print.

2. HOW IT WORKS – THE CHICANOO QUALITY PROCESS

Chicanoo uses a modern print-to-order system to deliver the freshest, highest-quality product right to your door.

A. Premium Fabric Selection

  • Soft, durable cotton blends

  • Strong color retention

  • Comfortable weight & true US streetwear fit

B. High-Quality Eco Inks

  • International-standard inks

  • Long-lasting color & sharp details

  • Skin-safe & non-toxic

C. Print-to-Order Production

  • Your product is printed brand-new after your order is placed

  • No shelf-worn or old inventory

  • Every print is freshly cured for durability on both light and dark fabrics

D. Quality Control Before Packing

Each item is checked twice:

  1. Print, color accuracy, and any defects

  2. Correct size, clean finish, proper packaging

You always receive a fresh, high-quality product.

3. FAQs – QUICK ANSWERS

Will the color fade?

No — as long as you cold wash and avoid high heat.

Will the print crack or peel?

Very unlikely. Cracking only happens when exposed to extreme heat repeatedly.

Can I iron the shirt?

Yes — but only on the inside. Do not iron directly on the graphic.

Will the shirt shrink?

Natural cotton may shrink 2–5%, which is normal.

Can I return or exchange?

Yes. Chicanoo offers a 30-day exchange for any production error.

4. WARRANTY & SUPPORT

30-Day Print Warranty

If your print fades abnormally, arrives damaged, or has a production error — we’ll replace it for free.

Secure & Safe Checkout

Your payment is encrypted and protected with SSL.

Customer Support

Email: support@chicanoo.com
Response time: 24 hours

CHICANOO

Wear Your Culture, Live Your Legacy

Chicanoo is a brand operated by MIDAS ECOM LLC

This is where we tell the story of street culture and real expression. From fresh drops, behind-the-scenes content, to raw takes on fashion, lifestyle, and building a brand from the ground up. If you believe fashion is a statement, not just an outfit — this is your home.

Contact Us

Business name: MIDAS ECOM LLC

Brand: Chicanoo

Business Address (US Registration): 1942 Broadway, STE 314C, Boulder, CO 80302, United States

Vietnam Office (Operations & Support): 158 Duong 2, Hiep Binh Phuoc Ward, Thu Duc City, Ho Chi Minh City, Vietnam

Email: support@chicanoo.com

SMS / Whatsapp support: +1 818 278 0193

Working Hours: Mon to Fri – 9AM to 5PM UTC -8

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© 2026 Chicanoo. Operated by MIDAS ECOM LLC. All rights reserved.